At Green Tails Market, we’re dedicated to ensuring that you and your pets have the best experience with us, both in-store and online. We understand the importance of quality, reliability, and exceptional service. That’s why we offer our guarantee to give you peace of mind with every purchase.

Quality Guarantee - Every product we offer has been carefully selected and tested to meet our high standards of quality and durability. If for any reason you’re not fully satisfied with the quality of a product, please let us know, and we’ll do our best to make it right.

Satisfaction Guarantee - Your satisfaction is our top priority. If a product doesn’t meet your expectations or isn’t the right fit for your pet, bring it back! We offer easy returns and exchanges within 14 days of purchase, no questions asked. Our team is always here to help find an alternative that’s perfect for your pet.

Price Match Guarantee - We believe that you should never have to choose between quality and affordability. If you find a lower price on the same item at another local retailer, we’ll match it! Just bring in proof of the advertised price, and we’ll gladly honor it.

Customer Support - Our friendly and knowledgeable team is here to support you at every step. From finding the best products for your pets to answering any questions about pet care, we’re just a phone call, email, or in-store visit away.

Lifetime Loyalty Guarantee - We’re not just a pet store; we’re part of the local community. As a valued customer, you’ll receive access to exclusive discounts, loyalty rewards, and VIP events because we believe that loyalty should be rewarded.

**Questions or Concerns?**

If you have any questions about our guarantee or need assistance, please don’t hesitate to contact us at 860-461-7158 or Ann@greentailsmarket.com. Our team is here to make sure your shopping experience is as smooth as possible.

Thank you for choosing Green Tails Market— we look forward to serving you and your pets for years to come!